Shopify integration

Stop losing money to fake COD orders

Every new order can trigger a WhatsApp confirmation with tappable Confirm and Cancel options. The customer answers in one tap, the response is logged against the order, and nobody has to make a confirmation call.

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Order #1042 — PKR [placeholder]

Please confirm your Cash-on-Delivery order.

Delivered ✓✓

How COD confirmation works

Four steps, all automatic once the store is connected.

  1. 01

    Order placed

    A customer checks out on your Shopify store and picks Cash on Delivery.

  2. 02

    WhatsApp message sent

    Wafonic sends an order confirmation message to the customer's WhatsApp number automatically.

  3. 03

    Customer taps Confirm or Cancel

    The message carries tappable options as a native WhatsApp poll — no phone call, no reply typing.

  4. 04

    Order tagged in Shopify

    The response is logged automatically and the order is tagged, so your team only packs confirmed orders.

Order alerts your customers actually read

Wafonic listens to your store events and sends the matching WhatsApp update. Alerts work on both QR / Unofficial and Meta Business API numbers.

  • Order created
  • Payment confirmed
  • Order fulfilled
  • Order cancelled
  • Refund issued
  • Customer created
app.wafonic.com/integrations/shopify
Order createdEnabled
Payment confirmedEnabled
Order fulfilledEnabled
Order cancelledEnabled
Refund issuedEnabled
Customer createdEnabled
COD confirmation pollOn · replies logged to the order